Privacy Policy

Rarome is committed to protecting your privacy as our customer. To our customers, we offer this pledge:
Rarome is the owner of the information, which is collected on this Website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
 
Prominent Disclosure of School Mobile App:
Rarome does not access the device or any of data stored in parents or School entity for notification and neither does Rarome share phone number with any 3rd party Rarome does not access any type of sensitive information from user phone
Rarome takes security and safety of School Students very seriously. Rarome has special protocols in place to ensure complete data security
Rarome provides a special token generated only for parents so that no one else can view students details apart from student’s parent
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Do we use ‘cookies’?
A cookie is a piece of data that is stored on customer’s hard drive while they are registering with this Website. We may utilize a short-lived form of cookie when you visit this site. On Rarome.com, a cookie may only use to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrolment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor’s computer as soon as they close their browser. We do not use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.
 
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
 
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day
We will notify you via phone call
• Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
 
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
Information Collection
When you send us email from this Website, you will provide us with certain personally identifiable information including your email address
Collection of IP addresses
When customers visit the Rarome website, some information such as Internet protocol address, Internet service provider, operating system, the site from which the customer arrived, and the time and date of customer’s visit may be collected automatically as part of the software operation of this site. This intake of information is not personally identifiable. Rarome uses this information solely for internal marketing purposes, for example, to see what pages are most frequently visited in order to improve the site. After it is used for internal marketing purposes, this information is discarded.
Terms & Condition
• Rarome maintains the www.rarome.com Website (“Site”).
•United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
•Visa and Master Card in AED and USD will be accepted for payment.
•We will not trade with or provide any services to OFAC and sanctioned countries.
•Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
•Cardholder must retain a copy of transaction records and Merchant policies and rules.
•User is responsible for maintaining the confidentiality of his account.
 
POLICIES
•All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
•Merchant will not pass any debit/credit card details to third parties
•The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
•The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
 
PAYMENT CONFIRMATION (for Services)
•Customer will receive the payment confirmation by email and SMS both within 24hours.
 
DELIVERY/SHIPPING POLICY (for Products)
•All orders are shipped within 48 hours Monday – Friday 8 am – 5 pm.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
 
CANCELLATION POLICY
•Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
 
REFUND/RETURN POLICY
Like the following:
•The wrong product was sent by the merchant.
•The product is defective.
•The product was damaged in shipping.
•The product is tampered.
•Refunds will be done only through the Original Mode of Payment
 
Changes in Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@rarome.com and we will promptly remove you from ALL correspondence.
Contact Us:
If there are any questions regarding this privacy policy, you may contact us using the information below.
Rarome,
Suite 2205, Sheikh Rashid Tower,
Dubai World Trade Center,
Dubai, UAE